Product Troubleshooting
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I am experiencing some wobble with the hitch carrier
First, ensure the ZeroWobble+ hitch bolt was installed correctly by following our video guide here. If you are experiencing wobble sometime after your initial installation, it is normal to experience some loosening after the first hundred miles with your MotoTote. We recommend traveling with to... -
How do I properly install the ZeroWobble+ hitch mount?
Installation is simple. Follow this video: -
We will repair or replace any part or parts found to be defective in material or workmanship at our option. This does not include misuse, abuse, commercial use, neglect, accident, improper maintenance, or alterations. To learn more and for us to get you what you need, click here and please have ...
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If your carrier is showing early signs of rust, please contact us. We will send out replacement parts for powder-coated parts. We recommend maintaining hardware by spraying it with WD40. If rusting continues, we will send an updated hardware kit. NOTE: Improper storage of your MotoTote outside c...
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MotoTote's product warranty is for one year from the date of retail purchase. We will, at our option, repair or replace any part or parts found to be defective in material or workmanship. This covers products that have been operated in accordance with the product instructions and that have not be...
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If your MotoTote carrier is wobbling, here are a few things to check based on where the movement is happening: 1. Movement at the hitch (not at the connection of the MTX Platform to the square tube): If your carrier still wobbles after installing the ZeroWobble+ system, make sure the barrel nut...